Resolutions

I Need to Change My Shipping Address?
You can change your shipping address by contacting us at support@HairLaVie.com or call (888) 588-0068 on M-F 6 a.m. to 5 p.m. PST or S-Sun. 7 a.m.- 4 p.m....
Thu, Feb 2, 2017 at 9:12 AM
I Have Not Received My Confirmation
Your order confirmation should be sent the moment you make your purchase. Be sure to check your spam folder to make sure it didn't accidentally get it ...
Thu, Feb 9, 2017 at 11:12 AM
I Need to Cancel a Duplicate Order…
Duplicate orders happens, don't worry! We can easily take care of this. Please contact support@HairLaVie.com or call (888) 588-0068 on M-F 6 a.m. to 5 ...
Thu, Feb 2, 2017 at 9:02 AM
I Received the Wrong Product...
First, we’re so sorry this happened. We pride ourselves on providing quality service and this is not how we do business.  Please contact us immediately at ...
Thu, Feb 2, 2017 at 9:20 AM
I Didn’t Receive My Full Order...
First, we’re so sorry this happened. We pride ourselves on providing quality service and this is not how we do business.  Please contact us immediately at...
Thu, Feb 2, 2017 at 9:20 AM
I’d Like to Cancel My Order
You can cancel your order by contacting us immediately at support@HairLaVie.com or call (888) 588-0068 on M-F 6 a.m. to 5 p.m. PST or S-Sun. 7 a.m.- 4 p.m. ...
Thu, Feb 2, 2017 at 9:33 AM
My Package Was Lost or Stolen...
Our product comes in white boxes that can be easily missed at times. Be sure to check the full exterior of your home (sometimes USPS leaves packages in or n...
Thu, Feb 2, 2017 at 2:22 PM