We ship our products Monday through Friday. All orders will be processed and shipped within 48 business hours (except holidays). Orders submitted on weekends, holiday weekends, or holidays will be processed on the next open business day. 


If you have not received your tracking email and it has been more than 48 business hours since your order was placed check your spam or promotions folder tracking information can get lost there. 


If you still can’t find your tracking information please send a ticket or call our customer service at (888) 588-0068, M-F 5AM to 6PM PST or Sat. 7AM - 4PM PST or Sun. 7AM - 11:30AM 

We will be able to resend your tracking information.